DocGen

DOCGEN_RUNTIME_NOT_AVAILABLE

The DocGen node failed to generate the document because the document generation runtime is not available.

Ask the STORM platform administrator to configure the document generation runtime environment.

Check whether the settings of the other nodes connected to the DocGen node are correct.

The DocGen node failed to generate the document because it could not find the required PDF fonts.

Check whether the required fonts are installed in the environment where the DocGen node is running.

Use another document format (for example, HTML), or check the font settings for PDF generation.

An unsupported document format was used in the DocGen node. Only PDF, DOCX, and PPTX formats are supported.

Change the format in the DocGen node settings to one of the supported formats (PDF, DOCX, PPTX).

If you need to use another document format, modify the workflow to support that format by using a different node.

Pandoc conversion failed in the DocGen node. There may be an error in the template syntax or input content.

Check whether the template syntax of the DocGen node is correct.

Check whether there are any errors in the input content.

Check whether any additional settings are required for Pandoc conversion.

The DocGen node failed because document generation timed out.

Reduce the size of the document.

Simplify the template.

Increase the timeout setting of the DocGen node.

The DocGen node is temporarily delayed because it cannot process the current document generation request.

Run the workflow again after a short wait.

Reduce the number of concurrent executions of the DocGen node.

If there are other nodes in the workflow, configure the workflow to pause briefly before executing the DocGen node.