Channel Integration#
You can connect the agent to multiple activity channels such as STORM API and KakaoTalk.
(Integration with Teams, LINE, Slack, and ChannelTalk is coming soon.)Through API-based integration, the agent can be flexibly connected with your own systems or in-house platforms.
You can instantly connect the agent to major messenger channels such as KakaoTalk, Slack, and ChannelTalk, allowing users to interact with your AI agent in the environment they’re most familiar with.
A single agent can be connected to multiple channels simultaneously, enabling consistent operation across different communication platforms using the same knowledge and logic.
Each channel can reference different knowledge folders, allowing responses to be tailored according to the channel’s purpose (e.g., customer service, sales, or internal support).
This structure enables companies to establish a multi-channel customer service environment with a single setup while maximizing operational and maintenance efficiency.
Modified at 2025-10-20 05:56:03
