Airalo Developer Platform
  1. Troubleshooting
Airalo Developer Platform
  • OVERVIEW
    • Introduction
    • Attribute descriptions
    • FAQ
    • Quick start
      • Step 1: Request access token
      • Step 2: Get packages
      • Step 3: Submit order
      • Step 4: Get installation instructions
    • User journeys
      • Purchase journey
      • Top-up journey
    • Guides
      • How to set up a brand for eSIMs Cloud link sharing
      • How to get the eSIMs Cloud sharing link through API
      • How to generate the QR code for an eSIM
      • How to share eSIM installation instructions with users
      • eSIM installation methods for API Partners
  • REST API
    • Introduction
    • Product updates
    • Rate limits
    • Error handling
    • Endpoints
      • Authenticate
        • Request access token
      • Browse packages
        • Get packages
      • Place order
        • Submit order
        • Submit order async
        • Future orders
        • eSIM voucher
      • Install eSIM
        • Get eSIM
        • Get installation instructions
      • Monitor usage
        • Get usage (data, text & voice)
      • Place top up order
        • Submit top-up order
        • Get top-up package list
        • Get eSIMs list
        • Get eSIM package history
      • Manage orders & eSIMs
        • Get order list
        • Cancel future orders
        • Get order
        • Update eSIM brand
      • Compatible devices
        • [Deprecated] Get compatible device list
        • Get compatible device lite list
      • Notifications
        • Airalo webhooks optin and flow
        • Understanding webhooks: Asynchronous communication for modern applications
        • Async orders
        • Low data notification - opt In
        • Low data notification - opt out
        • Get low data notification
        • Credit limit notification
        • Webhook definition
        • Webhook simulator
      • Check balance
        • Get balance
      • Refunds
        • Refund request
    • Guides
      • Step #1 - Authentication
  • SDKs
    • Introduction
    • SDK vs. REST API
    • Technical notes
  • WOOCOMMERCE PLUGIN
    • Introduction
    • Product updates
    • Guides
      • How to install the Airalo Plugin for WooCommerce
      • How to set up prices in WooCommerce
      • How to customize the "My eSIMs" page colors in WooCommerce
      • How to convert prices into your local currency
      • How to finalize your WooCommerce shop setup
      • How to test in sandbox mode
      • How to go live
      • How to customize WooCommerce email templates for eSIM sales
    • Troubleshooting
      • Troubleshooting
  • SHOPIFY APP
    • Introduction
    • Guides
      • How to install the Airalo Shopify App
      • How to set up prices in Shopify
  1. Troubleshooting

Troubleshooting

Troubleshooting
API Credentials are not working
In case of API Credentials are ...
Sodium library is missing
No products synced
Order is not in Partner Platform but in Woocommerce
Modified at 2024-12-17 13:41:45
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