Cancelled

Developing

Webhook

POST

Cancelled

Triggers when an order is cancelled. TripEnded webhook is not forwarded for cancelled order. Cancelled event marks the end of the Journey.

refer to the fields :
payload.order.CancelReason

Request

Authorization

Body Params application/jsonRequired

Examples

Responses

🟢200Success

application/json

Bodyapplication/json

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://your-api-server.com' \
--header 'Content-Type: application/json' \
--data '{
    "payload": {
        "order": {
            "OrderId": "TSTPILE96BK",
            "StatusId": 8,
            "DriverId": 289459,
            "RiderId": 399479,
            "PickUpLatitude": 28.164120770561773,
            "DropOffLatitude": 28.166788043642683,
            "DropOffLongitude": 76.4561439526993,
            "PickUpLongitude": 76.45589718947359,
            "PickUpAddress": "Pickup 1",
            "DropOffAddress": "Drop 1",
            "NeedHelper": 0,
            "CouponCode": null,
            "Amount": 62.0,
            "TotalDistance": 5450.0,
            "PickupOtp": "1234",
            "DropOffOtp": "4321",
            "VehicleId": 5,
            "CreatedAt": 1765729249,
            "UpdatedAt": 1765729517,
            "VehicleNumberPlate": "HR****053",
            "VehicleName": "Bike",
            "RiderName": "puneet Yadavan",
            "DriverName": "pu",
            "DriverMobile": "8307228124",
            "RiderMobile": "8307228124",
            "PickUpTripId": "YAT4O1GE",
            "DropOffTripId": null,
            "GoodsTypeId": 1,
            "PickUpContactNo": "8307228125",
            "PickUpContactName": "Pickup Contact",
            "RecieverContactNo": "8307228124",
            "RecieverContactName": "Last Drop Contact",
            "PickupTrackingUrl": "https://mover.delivery/Track/TSTPILE96BK",
            "DropOffTrackingUrl": "https://mover.delivery/track/TSTPILE96BK",
            "EstimatedJourneyTime": 64,
            "ActualJourneyTime": 0,
            "ActualAmount": 62.0,
            "PaymentMode": 3,
            "ActualJourneyDistance": 0,
            "ReceivedPaymentMode": 0,
            "PaymentSatus": 0,
            "AmountReceived": 0.0,
            "CancelReason": "Undeliverable",
            "CancelledBy": 0,
            "DiscountAmount": 0.0,
            "MoverCommission": 0.0,
            "DropOffTripStartAt": "2025-12-14T16:21:05.705143",
            "ZoneId": 0,
            "PricingId": 0,
            "IsOutStation": 0,
            "DestinationArrivalBy": "2025-12-14T16:22:09.705007",
            "PickupArrivalBy": "2025-12-14T16:20:53.087664",
            "NoOfStops": 1,
            "OrderPlacedAt": "2025-12-14T16:20:48.510306",
            "CancelAt": null,
            "OrderCompletedAt": "2025-12-14T16:25:16.9325075+05:30",
            "ArrivedAtPickupAt": "2025-12-14T16:20:53.107502",
            "ExitFromPickupAt": null,
            "FreeLoadingSeconds": 3600,
            "TripStartedAt": "2025-12-14T16:21:05.705157",
            "RTOInitAt": null,
            "TripEndedAt": "2025-12-14T16:25:16.9323671+05:30",
            "ArrivedAtDropAt": null,
            "ExitFromDropAt": null,
            "FareRecalculated": 0,
            "MinsSpentAtPickup": 0,
            "MinsSpentAtDrop": 0,
            "TotalMinsSpent": 0,
            "ChargeableWaitMins": 0,
            "ChargePerWaitMin": 0,
            "ExtraKmGone": 0,
            "ChargePerExtraKm": 0,
            "WaitingCharge": 0,
            "ExtraKmCharge": 0,
            "PriceAgreed": 0,
            "IsInsured": false,
            "GoodsValue": 0,
            "OrderTypeId": 1,
            "ShippingMode": 1,
            "EpId": 1,
            "Pooled": false,
            "StoreId": 0,
            "GST": 0.0,
            "TpCharge": 0.0,
            "DriverEpId": 0,
            "DriverFleetId": 0,
            "Platform": 3,
            "ApiVersion": 2
        },
        "nodes": [
            {
                "Id": 42,
                "OrderId": "TSTPILE96BK",
                "Latitude": 28.164120770561773,
                "Longitude": 76.45589718947359,
                "Address": "Pickup 1",
                "SequenceNo": 1,
                "DeliveryNote": "",
                "ContactMobile": "8307228125",
                "ContactName": "Pickup Contact",
                "ReachedAt": "2025-12-14T16:21:36.878123",
                "ExitAt": "2025-12-14T16:21:50.914577",
                "Otp": "1234",
                "ClientRefId": "ABCD1",
                "StatusId": 3,
                "Remark": "",
                "NodeType": 1,
                "Weight": null,
                "Quantity": 1,
                "ImageUrl": null,
                "PaymentStatus": 1,
                "Amount": 0.0,
                "PaymentMode": 0
            },
            {
                "Id": 43,
                "OrderId": "TSTPILE96BK",
                "Latitude": 28.166788043642683,
                "Longitude": 76.4561439526993,
                "Address": "Drop 1",
                "SequenceNo": 2,
                "DeliveryNote": "Collect 12 rupee on Last Drop",
                "ContactMobile": "8307228124",
                "ContactName": "Last Drop Contact",
                "ReachedAt": "2025-12-14T16:21:21.844031",
                "ExitAt": "2025-12-14T16:21:31.022636",
                "Otp": "4321",
                "ClientRefId": "ABCD1",
                "StatusId": 5,
                "Remark": "",
                "NodeType": 2,
                "Weight": null,
                "Quantity": 1,
                "ImageUrl": null,
                "PaymentStatus": 0,
                "Amount": 0.0,
                "PaymentMode": 0
            }
        ],
        "payments": [
            {
                "Id": 3743350,
                "OrderId": "TSTPILE96BK",
                "Amount": 62.0,
                "PaymentStatus": 0,
                "PaymentDate": null,
                "Mode": 3,
                "IsActive": 1,
                "TypeId": 7,
                "ClientRefId": null
            },
            {
                "Id": 3743351,
                "OrderId": "TSTPILE96BK",
                "Amount": 62.0,
                "PaymentStatus": 0,
                "PaymentDate": null,
                "Mode": 3,
                "IsActive": 1,
                "TypeId": 3,
                "ClientRefId": null
            },
            {
                "Id": 3743352,
                "OrderId": "TSTPILE96BK",
                "Amount": 0.0,
                "PaymentStatus": 0,
                "PaymentDate": null,
                "Mode": 2,
                "IsActive": 1,
                "TypeId": 16,
                "ClientRefId": null
            },
            {
                "Id": 3743353,
                "OrderId": "TSTPILE96BK",
                "Amount": 62.0,
                "PaymentStatus": 0,
                "PaymentDate": null,
                "Mode": 1,
                "IsActive": 1,
                "TypeId": 17,
                "ClientRefId": null
            }
        ]
    },
    "type": "Cancelled"
}'

Response Example

{}

Modified at 2026-02-02 11:14:44

PartnerAssigned

TripEnded