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    DOWNLOADS The Mastery of Customer Service in Careers by J Mark Munoz Nigel Hill Diane Crutcher

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    The Mastery of Customer Service in Careers
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    The Mastery of Customer Service in Careers J Mark Munoz, Nigel Hill, Diane Crutcher ebook#

    Page: 182
    Format: pdf / epub / kindle
    ISBN: 9781637428085
    Publisher: Business Expert Press
    The Mastery of Customer Service in Careers highlights the experiences of three high school buddies who reached the pinnacle of their careers in service. The three men-a general, a medical doctor who founded a successful chain of wellness clinics, and a professor who serves as director of a global hotel business- recount the career challenges they faced and their pathways to success. Along with a highly accomplished daughter of one of the men, they provide insights to two young adults looking to embark on careers grounded on customer satisfaction. This book is exceptionally valuable to executives worldwide who wish to elevate their performance in customer service. Using an easy to read, relatable and engaging story as a backdrop, the book underscores the essential elements of service excellence. Each chapter includes an academically grounded and practice-oriented discussion that provides readers with the foundation for providing unparalleled and impactful service within an organization and in our society.
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    The Mastery of Customer Service in Careers by J. Mark Munoz .
    The Mastery of Customer Service in Careers highlights the experiences of three high school buddies who reached the pinnacle of their careers in service.
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